How to manage your Empeople accounts
Life is full of unexpected adventures, so Empeople will never tie you to a branch to take care of business. It’s time to bank your own way, on your own time. Whether you’re a homebody or a frequent flyer, managing your finances over the phone and online is a breeze.
Five-star mobile app
Deposit checks, move your money, manage debit and credit cards, and view your balance with our mobile app.
Fee-free ATMs
With over 80,000+ surcharge-free ATMs nationwide, you can deposit a check, withdraw and deposit cash, and check your account balance.
Online banking
Manage your contact info, download statements, set up Bill Pay, and more in Empeople Digital Banking.
Over the phone
Our member services team is happy to assist you live from 7:00 a.m. to 5:00 p.m. CT. Our Empeople Virtual Assistant (EVA) can help you transact after-hours.
Deposits/Withdrawals
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Account Actions | Online Banking | Mobile Banking App | Phone (Business Hours) | Phone (After Hours) |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [email protected] | 19/02/2025 08:43 AM | [email protected] | 19/02/2025 09:03 AM | Deposit a check | ||||
| 2 | Order an official credit union check |
Transfers
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Account Actions | Online Banking | Mobile Banking App | Phone (Business Hours) | Phone (After Hours) |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [email protected] | 19/02/2025 08:43 AM | [email protected] | 19/02/2025 09:03 AM | Transfer between your accounts |
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| 2 | Transfer to other members | ||||||||
| 3 | Transfer between other financial institutions |
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| 4 | Wire transfers |
Payments
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Account Actions | Online Banking | Mobile Banking App | Phone (Business Hours) | Phone (After Hours) |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [email protected] | 19/02/2025 08:43 AM | [email protected] | 19/02/2025 02:36 PM | Pay bills | ||||
| 2 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:36 PM | Cancel a bill payment | ||||
| 3 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:36 PM | Stop check | ||||
| 4 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:36 PM | Pay anyone | ||||
| 5 | Pay an Empeople loan |
Account management
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Account Actions | Online Banking | Mobile Banking App | Phone (Business Hours) | Phone (After Hours) |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [email protected] | 19/02/2025 08:43 AM | [email protected] | 19/02/2025 02:53 PM | Manage digital/online banking credentials | ||||
| 2 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:54 PM | Check balances | ||||
| 3 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:54 PM | View eStatements | ||||
| 4 | [email protected] | 19/02/2025 02:36 PM | [email protected] | 19/02/2025 02:54 PM | View transaction details | ||||
| 5 | [email protected] | 19/02/2025 02:54 PM | [email protected] | 19/02/2025 02:54 PM | Set up alerts | ||||
| 6 | Manage contact info | ||||||||
| 7 | Manage beneficiaries | ||||||||
| 8 | Manage joint owners | ||||||||
| 9 | Contact Empeople | ||||||||
| 10 | Report fraud | ||||||||
| 11 | Order checks | ||||||||
| 12 | Locate ATMs | ||||||||
| 13 | Dispute transactions | ||||||||
| 14 | Send/receive secured messages |
Card management
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Account Actions | Online Banking | Mobile Banking App | Phone (Business Hours) | Phone (After Hours) |
|---|---|---|---|---|---|---|---|---|---|
| 1 | [email protected] | 19/02/2025 08:43 AM | [email protected] | 19/02/2025 03:04 PM | Report lost or stolen debit/credit card | ||||
| 2 | [email protected] | 19/02/2025 03:04 PM | [email protected] | 19/02/2025 03:04 PM | Replace debit/credit card | ||||
| 4 | Activate a debit card | (Visa Card Services) |
(Visa Card Services) |
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| 5 | Activate a credit card | (Visa Card Services) |
(Visa Card Services) |
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| 6 | Set travel alerts | ||||||||
| 7 | Cash advance from Empeople credit card |