Bank your own way, with just a tap
Empeople debit cards
Empeople Visa® debit card features
Contactless tap-to-pay for added security 
Compatible with Apple Pay®, Google Pay™, and Samsung Pay™ mobile wallets¹
Backed by Visa® Zero Liability² for unauthorized transactions
Card controls and security alerts to mitigate fraud
Take full advantage of your debit card
Link to your favorite apps
Send money to friends and family with apps like PayPal, Venmo and Cash App. Spend securely on Amazon.
Access fee-free ATMs
Use your debit card to get cash at over 80,000 fee-free ATMs nationwide. Locate your nearest fee-free ATM.
Set card controls & alerts
Freeze or unfreeze your card, report cards lost or stolen, receive real-time alerts for specific transactions, and more with card controls and alerts.
Add to your mobile wallet
Add your contactless debit card to your mobile wallet for boosted safety and security during checkout.
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Protect all your accounts with contactless safety
Rise Transaction Account
Get rewarded for every swipe of your Empeople Visa® debit card with our high-yield checking account.
Health Savings Account (HSA)
Paired with a high-deductible health plan (HDHP), an HSA can help you save and pay for medical costs.
How do I activate my debit card?
Dial (866) 985-2273 to activate your debit card.
- Enter last 4 digits of Social Security number
- Enter CVV number on back of card
- Enter card expiration date
- Enter your 4-digit PIN (Personal Identification Number)
If you are experiencing issues, please contact member services at (800) 338-6739 for assistance.
Are there currency conversion fees to use my Empeople debit card internationally?
Empeople does not charge a conversion fee to use your debit card outside of the United States.
Why is my debit card not working?
There are several reasons your card may be restricted:
- Suspicious transactions are unable to be verified by our fraud department
- Repeated invalid PIN entry
- Reaching maximum daily withdrawal limits
Please contact member services at (800) 338-6739 or by sending us a secure message in digital banking.
My debit card is expiring. When can I expect a new one?
The expiration date on your debit card means that it can be used until the last day of the month shown. A new card is ordered the month prior to expiration and takes 7-10 business days to arrive in the mail.
Can I change my debit card PIN?
Yes, please dial 866-985-2273 from the primary phone number listed on your account to change your debit card PIN.
- Enter your 16-digit card number
- Enter the last four digits of your Social Security number
- Enter your card’s three-digit CVV code
- Enter your card’s four-digit expiration date (mmyy)
- Select option 1 to change your PIN
How can I get my PIN for my Empeople debit and/or credit card?
For Visa® debit cards please call (866) 985-2273.
For Visa® credit cards, please call Visa® Card Services at (888) 886-0083.
¹ Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay is a trademark of Apple Inc; Google Pay is a trademark of Google Inc; Samsung Pay is a trademark of Samsung Electronics Co., LTD.
² Visa’s Zero Liability policy covers U.S.-issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use.