The Empeople Debit Card

You’re Protected with Visa® Zero Liability

You won’t be held responsible for unauthorized charges – our guarantee. You are protected if your debit card is lost, stolen, compromised, or fraudulently used, online or offline.*

If your card is lost, stolen, or you see unauthorized charges, contact us immediately at 800-338-6739.

* Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact Empeople Credit Union for more details.

Stay Informed with Card Controls & Alerts

Stay informed and in control with real-time Card Controls. This Digital Banking feature allows you to lock or unlock your Empeople debit card, set limits for transaction amounts and merchant types, and let us know when and where you’re traveling.

Customize alerts to ensure you’re on top of your transactions. Set text or email alerts for balance thresholds, transaction types, transactions at certain merchants or locations, and other activity.

Fraud Alerts help you manage your account activity and quickly identify potentially fraudulent transactions. When you provide us with your mobile number, we will automatically sign you up to receive automated alerts to your mobile device using text messaging and/or digital voice phone calls.

Shop, Tap, Done.

Take debit card security to another level with contactless pay. It’s easy – just tap your card where contactless pay is available. Add your Empeople debit card to your favorite digital wallet for even more convenience.

Contactless pay works by generating and transmitting a one-time, transaction-specific code, which is extremely effective in reducing fraud.